Refund policy

Return & Refund Policy

At Little Brain, customer satisfaction is important to us.

Returns
Return requests are accepted within 30 days of delivery and are subject to review and approval by our support team.

Non-returnable items
For hygiene and safety reasons, certain products may not be eligible for return unless they arrive damaged or defective.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos of the product and packaging. We will work to provide a replacement or refund after reviewing your request.

Refunds
Once your return is approved and received, refunds will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Contact Us
If you have any questions regarding returns or refunds, please contact us at:

littlebrain.store@gmail.com